Terms and conditions

This section will name the business behind Melly's and say that placing an order means these terms apply to it.

Both paths are first class in the app: you can order as a guest, or sign in with a phone number and a one time code.

This section will explain what each path gives you access to, and what you are expected to keep to yourself, such as the code we send.

Prices in the app are shown in US dollars.

This section will explain how prices are set, which currency is charged at the counter, what happens when an item turns out to be out of stock after you order, and how a substitution is handled.

This section will explain when an order counts as accepted, what the confirmation screen means, and up to which point an order can still be changed or cancelled.

Every order is either delivered to you or collected in store.

This section will cover the delivery areas, the fee, the timing you can expect, and what happens when nobody is there to receive an order.

Cash and Whish are the two payment methods in the app. This section will explain when payment is taken for each one, and what happens to a Whish payment that does not go through.

This section will explain which items can be returned, how long you have to raise a problem with an order, and how a refund is issued for each payment method.

Fresh and prepared food will be treated differently from packaged goods.

This section will explain how a coupon code is applied, whether more than one can be used on the same order, and when a code stops working.

The market carries tobacco and shisha products. This section will state the minimum age for them, and how that age is confirmed when an order is handed over.

This section will list what is not allowed, such as placing orders you do not intend to receive, copying the catalog, and trying to reach other shoppers' details.

This section carries the liability wording, and it has to come from the client's own legal advice.

Nothing is drafted here on purpose. A placeholder in this particular section is exactly the kind of sentence that gets quoted back at a business later.

This section will name the law that governs these terms, and where a dispute is settled.

This section will explain how a change is announced inside the app, and which version applies to an order that was already placed.

This section will carry the contact details for questions about an order or about these terms. Nothing is listed yet, on purpose.